2026-Summer-Guide

2026 Summer Camp Details

Cancellation/Refund Policy • Self-cancellation prior to the cancellation deadline can be done online through your account or you can visit dgparks.org/request-a-refund to complete a refund form. • Cancellation requests must be received by the end of day Tuesday for the following week. • Cancellations made after Tuesday for camps beginning the following week will be reviewed on a case-by-case basis. • Withdrawals made before May 15 will incur a $5 service fee per participant, per camp. • Withdrawals made on or after May 15 will incur a $10 service fee per participant, per camp. Full-Day Camp Payment Plan • A payment plan is available and will be automatically applied for camp enrollments made before April 11. • Enrollments on or after April 11 must be paid in full. • Upon registration, you will pay a $20 deposit for each week of camp. This deposit is applied to your monthly payment. • The remainder of the fees will be processed automatically on the dates below using the credit card you used when enrolling in each session. • Your camp balance will be split into two equal payments, to be automatically withdrawn on April 15 and May 15. • Before Care and Kinder Camp After Care must be paid in full at the time of registration and are not part of the payment plan.

Camp Registration Resident registration for summer camps will begin at 10am on Tuesday, March 10. This is a separate registration date from all other summer programs. Resident registration for all other summer programs will begin at 10am on Thursday, March 12. Non-resident registration for camps and programs will begin on Tuesday, March 17.

REGISTRATION FOR CAMPS CLOSES THE WEDNESDAY PRIOR TO THE FIRST DAY OF CAMP.

Camp Waitlists AUTOMATED WAITLIST OFFER NOTIFICATION PROCESS We introduced an automated notification system in the winter-spring season to make the waitlist process easier and faster for everyone, and will be extending that process to camps.

HOW IT WORKS When a spot opens in a program, the system

automatically emails the next person on the waitlist (in order) with an enrollment offer. Each person has 48 hours to accept or decline the offer. To manage the offer, log into your online account, visit the My Pending Enrollments page from the My Account drop-down menu, or call us at 630.960.7500 (Monday-Friday, 9:00am–4:00pm). Reminder emails are sent during the 48 hours. If no response, the offer defaults to decline and the next person on the waitlist will be notified of the opening. Parent Communication • Parents will receive a “Welcome to Camp” email by May 27, with information including what to wear to camp, what to bring to camp and camp procedures. • Following the initial “Welcome to Camp” email, each camp will be emailed no later than the Friday prior to each session with specific camp information for the upcoming week.

Additional Summer Camp Details Page 12

11